Where an organisation has processes it has waste and waste equals cost
(“waste”) typically comprises 50% of the total service cost
In a competitive world lean methodology can help you stand out in the crowd.
Lean principles within a support function or shared services environment provide the best platform to deliver service excellence to your organisation.
Studies show that for every $1 spent on effective implementation of lean principles and methodologies into services, there is a $5 or greater return – that is a 500% ROI!
Support Functions |
Shared Services |
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We have significant experience working with a wide range of functions including: supply chain, shared services, finance, customer service and sales in many organisational sectors. Our expertise includes:
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Whether you are implementing a new shared service function or have an existing shared service structure, applying lean principles will transform your service delivery. We are experts in the design and implementation of shared services and can provide:
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